SITE Operator Cover Lights-out Operation Monitoring and Alarm Tools
       
FNAL 24 x 7                     In-house team Under active consideration - question of possibly eliminating the night cover NGOP for monitoring and alarms to the Operators; use of Remedy for trouble tickets
SLAC None Fully lights out Remote system admin; monitoring with automatic alarms
BNL 24 x 7 during runs; day shifts via operators, overnight via the experiments No overnight cover when no beam  
Jefferson None Fully lights out Use of tape robots plus monitoring via the mon tool with alarms to an on-call sys admin
RAL 8 x 5  in-house team plus callout Outside prime shift  Monitoring with alarms
IN2P3 70% cover by          in-house team Overnight only  Monitoring with alarms to the Operators
Caltech Staff by day, Students at nights and weekends Has been considered but rejected - centre too complex, equipment too special Very little automation - budget concerns
NERSC 24 x 7                     In-house team Considered but no easy, cheap solution found  Monitoring using netsaint and snmp with alarms
DESY Zuethen Day shift cover, Mon to Frid None  Monitoring with alarms
DESY Hamburg Cover during day shift only   Operator on call out overnight
CERN 24 x 7                     Outsource contract Considered but no easy, cheap solution found CNSURE for monitoring and alarms to the Operators, Remedy trouble tickets to sys admin team; use of tape robots
LAL 08:00 to 22:00 weekdays; 09:00 to 18:00 weekends None Nagios