SITE	Video-confer- ence service	What Technology?	Managed Conference Rooms	Pre-equipped Conference Rooms	Support for Desktop Video-confer- encing	Tools for Desktop Videoconfer- encing	Resources for videonconferencing services	Notes
INFN (CNAF)	Yes	H.320 (Ezenia ISDN MCU), VRVS. Also H.323 but not in production.	Self-service scheme, easy for CODEC, more complex for IP	One ISDN CODEC room per INFN site	VRVS, H.323	VRVS (VIC, RAT) & H.323 (Netmeeting)	ISDN MCU - 2 people but only 20% FTE; VRVS - 10 people but only small FTE	New ISDN CODECS now are H.323 (over IP) compliant and it could be the way to make IP Videoconferencing as easy as ISDN is. Also a lot of web-casting with RealNetworks
SLAC	Yes	ISDN and IP; mostly H.320	2 ISDN rooms, 1 room with both ISDN & IP	2 ISDN rooms, 1 room with both ISDN & IP	Limited support	VRVS, usually Polycom systems	Rely on the network carrier	Some use of vrvs but not supported. Rare use also of H.323 but looking at this for the future
BNL	Yes	H.323, Polycom 512 ISDN/IP	Technical support on call	2 rooms	Yes, at least within the Physics group	VRVS	Small central support team (1 person plus a backup)
Jefferson	Yes	ISDN and IP (H.320, H.323), Real Video broadcasts	Yes, but only limited help available	2 rooms equipped with Polycom videoconferencing systems	Limited support	VRVS, and very limited support using Polycom "Via Video" systems	Limited support (use CC staff) plus 1 cameraman when available
RAL	Yes	H.320 and H.323, mostly with Tandberg CODECs	1 dedicated room with tech support	4 rooms equipped	No	Some VRVS equipment is available for loan	1 FTE service mgr plus 3 technicians who can be called on for help
SITE	Video-confer- ence service	What Technology?	Managed Conference Rooms	Pre-equipped Conference Rooms	Support for Desktop Video-confer- encing	Tools for Desktop Videoconfer- encing	Resources for videonconferencing services	Notes
IN2P3	Yes	H.320/H.323 (MGC 100 ACCORD)	Self-service scheme	14 rooms across IN2P3 sites equipped with Viewstations		None but Vigo of Vicon for individual desktops is starting test	One engineer and one technician	Mostly Viewstation Polycoms; 1 Viewstation 512 MP at Lyon. Also an MGC 50 for tests with RENATER and HEP.
CERN	Yes	IP (VRVS, H.323) and ISDN (H.320)	8 rooms in total: 5 meeting rooms, 2 auditoria, and 1 dedicated VC room	2 large Auditoria equipped for one-way transmission (via VRVS, H.320, and RealNetworks Webcasting)	No formal support for desktop VC. VRVS is recommended for multi-point and VRVS users can get support.by email	VRVS software tools suite	1 CERN technician, 1 outsourced FTE for assistance to users, 10% of one engineer, 1 Associate to help VRVS project and support, 1FTE of Telephone Standard team for interfacing/reserving ISDN MCUs, fraction of one staff for ISDN backcharging.	All PCs, except one Polycom Viewstation model MP (i.e.with ISDN multi-point capability). Note: increasing number of audio-conferences using CERN PABX, supported by Telephone Standard team (about 50 per week).
NERSC	Yes	ISDN (H320) and IP (H323), Access Grid	3 rooms with both ISDN & IP, 1 portable unit can be set up on request plus 2 Access Grid Rooms	3 additional rooms with both ISDN & IP	workstation+webcam support for VRVS, plus, as above, portable ISDN&IP per request	VRVS software tools suite	3 Access Grid Operators in training + technical support for the Access Grid equipment, + there is a group to support ISDN (H320) and IP (H323)
Fermilab	Yes	H.320 & H.323	Videoconference assistance can be requested in many conference rooms.	13 on-site video conference rooms, all but one multi-purpose, plus one desktop unit.	No centralised desktop support.	IP pt2pt available using conf. room Polycom ViewStations, limited IP multipoints, VRVS handled by individual users on desktops and in v/c rooms.	1 FTE for video conference resource scheduling (ISDN), central video conference support and technology R&D.
LAL	Yes	H320/H323 and VRVS	2 rooms equipped with both	2 rooms equipped with both	Yes	H320/H323 and VRVS	1 person in charge of conference room support