Hepix/Hepnt Desktop Anti-virus Survey Results

by Jack Schmidt, Fermilab, Summer 2002

Updated: 2002-12 Added information regarding LAL


Background

Fermilab presently does not have a site-wide desktop anti-virus implementation. Instead, different divisions and sections have implemented their own solutions (mostly with Symantec or Network Associates software). This has been adequate in stopping most virus outbreaks on supported systems but has done nothing for visitor systems or users working from home. To help Fermilab decide if we should implement a site-wide solution based on one product I sent an anti-virus survey to the hepix- hepnt@fnal.gov email list in July of 2002.


Survey

The survey consisted of 5 questions regarding labs with site-wide anti-virus licenses:
    1) Who is your site license with?
    2) Are you allowed to distribute the software to offsite users (home systems)?
    3) Are you allowed to install the software on visitor systems?
    4) Has this implementation worked for you?
    5) Are you restricted in the number of distribution servers your site may have?


Survey Results

Eleven labs responded to the survey. Four products are used for desktop anti-virus protection: Computer Associates Inoculate IT, Network Associates McAfee VirusScan, Sophos Anti-Virus,and Symantec Norton AntiVirus Enterprise. Both KEK and RAL reported that they are in early implementation stages. Below is a compilation of the responses:

1) Who is your site license with?

Anti-Virus Company Lab
Computer Associates InoculateIT SLAC
F-Secure Anti-Virus LAL
Sophos Anti-Virus RAL, University of Mainz
Network Associates McAfee VirusScan DESY, KEK*, MIT
Symantec Norton AntiVirus Enterprise CERN, INFN, KEK*, LBL, NIKHEF

* KEK uses Symantec for Windows systems and Network Associates for Macintosh.


2) Are you allowed to distribute software to off-site users (home systems)?

Yes:
Lab Comment
INFN Seems to only be limited by number of licenses purchased.
LAL No restrictions that they know of.
LBL Staff member must authenticate to server.
MIT Limited to 1000 users and students.
NIKHEF Student and staff systems only.
RAL Staff systems only
SLAC If the system is owned by SLAC. If personally owned then user can install personal edition version licensed by Stanford.
U of Mainz (no comment)

Yes, but requires purchase of home licenses:
Lab Comment
CERN Presently evaluating this option.
DESY Did not implement this option.

No:
Lab Comment
KEK (no comment)


3) Are you allowed to install software on visitor systems?

Yes:
Lab Comment
CERN Distributed via NICE. Users warned to un-install when they leave. Software also removes itself when system joins another domain.
DESY Exists but not implemented.
INFN Seems to only be limited by number of licenses purchased.
KEK Only if used onsite.
LAL Yes as far as they know, though they haven't been asked to do this yet.
LBL only for longterm collaborators.
MIT only for longterm collaborators.
RAL (no comment)
SLAC "Overlicense" so they have software available for visitors.
U of Mainz (no comment)

No:
Lab Comment
NIKHEF Licenses for staff and students only.


4) Has this implementation worked for you?

Yes:
Lab Comment
CERN Reasonably happy. Even with daily updates some things slip through.
DESY Yes. Weekly automated updates provided. In case of a new virus before then a new signature file is downloaded.
INFN Reasonably happy with it.
KEK Small base of skilled users so far. Discussions to educate average user in progress.
LAL Works pretty well. Signature updates handled through SMS.
LBL (no comment)
MIT (no comment)
NIKHEF Yes, we are not restricted in the things we want to do
RAL Very pleased with early results
SLAC Excellent results. Approximately 98% of systems on site protected.
U of Mainz (no comment)


5) Are you restricted to the number of distribution servers your site may have?

Yes:
LAB Comment
KEK Only 1 distribution server.
RAL Only 1 server may get downloads, but can have many distribution servers

No:
Lab Comment
CERN (no comment)
INFN (no comment)
LAL (no comment)
LBL No, in the sense that servers only have the client software available for downloading. Desktops contact Symantec directly for signature updates.
MIT (no comment)
NIKHEF Less than 200 systems so there is only one distribution server.
SLAC (no comment)
U of Mainz unlimited (but more than 3 makes no sense)


Summary Comments

In trying to get site license quotes I spoke with three vendors Fermilab presently deals with:

1) Symantec Norton Anti-virus. They don't have official site licenses but said we could possibly work something out with our local reseller.
2) Network Associates McAffee VirusScan. They were very aggressive in trying to provide us licensing for systems at work (both employees and visitors) as well as personal home systems.
3) Sophos said they would work with us on a sitewide license that would cover employee, visitor and home systems.

Fermilab has decided to not purchase a sitewide license. The computer security folks strongly recommend anti-virus software and no machine is allowed into the Windows 2000 domain without anti-virus software.